Frequently Asked Questions
Length of Lessons
Each lesson will be 60 minutes.
All lessons begin and end at The Alliance office located at 1601 South Wall Avenue, Joplin, MO 64804.
What vehicle will be used during lessons?
The Alliance will furnish the vehicle used during lessons. Our 2010 Kia Sedona has been equipped with an instructor emergency brake. In addition the vehicle will also have signage displayed to inform other drivers a student is at the wheel.
Can I use your company vehicle to take the official driving test?
No. Due to insurance restrictions we are not allowed to use our company vehicle for test other than during our normal lessons.
When you sign up for a course and notification is received an Alliance staff member will call you to set up your first lesson. If sign up is completed online on a weekend or holiday our office staff will contact you on the next business day. If lessons are not scheduled within 12 months of being purchased your credit will expire and you will need to repurchase any additional lessons.
What is your cancellation/rescheduling policy?
If you need to cancel your lesson, please do so 24 hours prior to your scheduled time. Any cancellations made less than 24 hours prior to your scheduled time will result in a $25.00 administrative processing fee.
When do I receive my certificate of completion?
Certificates will be provided to students that complete all 6 modules of the driving lessons. The Refresher Course does not qualify for a certificate.Certificates will be mailed out to the address given upon registration approximately 2 weeks after completion of level 6. Receiving a certificate does not guarantee passing the actual DMV given test nor does it mean an automatic savings from your insurance policies. Some companies may offer a discount, but the real benefit is from learning best practices for driving safety which in-turn will likely save money on future potential accidents, fines, & raising rates.
What if we want to do more than one session in one day?
It is recommended that all students have a minimum of 24 hours between each module to allow for the new information to process.
Is this offered in Spanish?
No, the lessons will only be offered in English.
In the event of inclement weather your scheduled lesson will be rescheduled for a later date.
Will taking this course give me a discount on my auto insurance?
We highly encourage you to contact your insurance agent directly and ask if it will qualify your student for a discount.