Frequently Asked Questions
Length of Lessons
Each lesson will be 60 minutes.
All lessons begin and end at The Alliance office located at 1601 South Wall Avenue, Joplin, MO 64804.
Can I use your company vehicle to take the official driving test?
No. Due to insurance restrictions we are not allowed to use our company vehicle for test other than during our normal lessons.
When you sign up for a course and notification is received an Alliance staff member will call you to set up your first lesson. If sign up is completed online on a weekend or holiday our office staff will contact you on the next business day. If lessons are not scheduled within 12 months of being purchased your credit will expire and you will need to repurchase any additional lessons.
Do I need to supply the vehicle for lessons?
No. We supply the vehicle for all lessons.
What is your cancellation/rescheduling policy?
If you need to cancel your lesson, please do so 24 hours prior to your scheduled time. Any cancellations made less than 24 hours prior to your scheduled time will result in a $25.00 administrative processing fee.
When do I receive my certificate of completion?
Certificates will be provided to students that pass all 6 modules of the driving lessons. The Refresher Course does not qualify for a certificate.
What if we want to do more than one session in one day?
It is recommended that all students have a minimum of 24 hours between each module to allow for the new information to process.
Is this offered in Spanish?
No, the lessons will only be offered in English.
In the event of inclement weather your scheduled lesson will be rescheduled for a later date.
Will taking this course give me a discount on my auto insurance?
We highly encourage you to contact your insurance agent directly and ask if it will qualify your student for a discount.